Speakers: Jenny Wunn, RT, Pamela Fischer, RT(R)(M) (ARRT), M.Ed., Lisa Bahr, RDH, BS, MEd.

Whether it be intraoral, panoramic, or CBCT, take the mystery out of obtaining the best images for your practice. In this course, we will review the proper techniques needed to achieve optimal diagnostic quality, summarize actionable practice policies to follow current ADA recommendations, address patient communication to reduce refusals, and discuss current State guidelines to ensure patient and provider safety and OSHA compliance.

• Discuss state and federal dental radiation regulations

• Identify techniques to obtain quality dental images

• Recognize common dental imaging errors

• Discuss current ADA practice dental imaging recommendations

• Discuss communication techniques for patient acceptance and understanding of dental imaging

Meet Jenny Wunn, RT

Jenny Wunn RT (R) has been in Radiology for over 20 years.  She started her career at Blackhawk Technical College in Janesville WI.From 2002-2018 Jenny worked at a Radiologic Technologist for the Dean/SSM Health system.  Within that time, she moved into the IT portion of Imaging, 5 years as a PACS Administrator and 5 years as an EPIC software analyst (EPIC is an EHR software).Starting in 2019 Jenny started with the State of WI Department of Health, Radiation Protection.  Providing our registrants with knowledge and help to keep Dental, Medical, Chiropractic, Veterinary and Industrial facilities practicing safe radiation.Jenny serves as one of the Board of Directors for HealthNet of Rock County for 7 years.  HealthNet of Rock County is a free and charitable Health, Dental and Behavioral clinic.  It has been my privilege to be apart of a health community bringing health in all aspects to our county.Jenny is excited to bring information to Dentists and their office within our great state of WI.  In her 4 years of inspecting, she has seen the need to clarify what code DHS 157 means in everyday terms and how you can implement at your office.On a personal note, Jenny enjoys time with her husband and 2 grown children, avid walker, Book club fun and a little traveling.

Meet Pamela Fischer, RT(R)(M) (ARRT), M.Ed.

Pamela Fischer, RT(R)(M) (ARRT), M.Ed., has been a Radiographer for 39 years. She received her education as a Radiologic Technologist at the UW Hospital and Clinics in Madison, WI; earned her Bachelor of Science degree in Advanced Radiologic Science/Mammography from Weber State University, Ogden, Utah; and earned her Master of Education degree from National Louis University, Chicago Il. She is currently a Radiation Safety Specialist for the State of WI - Department of Health Services which includes inspecting devices that produce ionizing radiation including, medical, dental, chiropractic, veterinary, podiatry, and industrial facilities as well as reviewing radiation policies to ensure staff and patient safety.

Pam believes education regarding radiation is one of the best ways to promote safety for staff and patients. She began her career in healthcare because of the desire to help others. Pam has worked in all aspects Diagnostic Radiography as well as an Applications Specialist for GE Medical Systems, Mammography, Radiation Therapy, CT, and Radiography Education.  This diversity has allowed her to expand her skillset working.

When not working Pam volunteers at her church and takes care of elderly friends and family members.  In her free time, Pam enjoys spending time with her family, especially her 4 grandchildren, sewing, and traveling.

Meet Lisa Bahr, RDH, BS, MEd.

Lisa Bahr, RDH, BS, MEd. has been a member of the dental community for over 30 years.  She began her dental hygiene career at Waukesha County Technical College, and received her advanced degrees in Science and Education from Carroll University. 

From 2014-2022 she served as director of the Dental Hygiene program at Waukesha County Technical College, Pewaukee, Wisconsin.

In 2021 Lisa along with 3 other dental hygiene educators founded JELL-ED. An organization for educators to come together to learn. 

Lisa is forward-thinking in her efforts to improve access to oral care for all Wisconsin residents. This passion shone brightly when she was the Clinic Coordinator of the Waukesha County Community Clinic, and when she was selected for the “Give Kids A Smile Community Leadership Development Institute Ambassador” for her dedication to her program “Give Kids a Smile”.  She also led the school-based sealant program in her area, along with serving as the director of the county’s Head Start dental screening program.  Lisa is active with leadership of the Lake Area Free Clinics dental initiative to bring dental care to underserved populations in Waukesha County. She is a CRDTS examiner, and also serves on the Wisconsin Dental Examining Board. She also speaks presenting educational methodologies to educators. 

As someone who has served as a delegate and trustee for the Wisconsin Dental Hygienist’s Association, Lisa’s enthusiasm for her profession is contagious.  In her free time, Lisa enjoys time with her husband and 3 children, CrossFit, scuba diving, and teaches yoga.

Speaker: Julie Varney

3 Areas of Infection Control that needs improving to maintain providing the safest dental visit for patients.

Just because we as Dental Professionals have always done it this way, it may not be ok for today’s practices. Whether you learned on the job or from an educational institution, processes change and evolve with dental infection control. We must change with the times with an open mind through education and information that is available for Dental Infection Control. From room break down to instrument processing learn what has changed to enhance your team’s knowledge.  

Learn today. Evolve Tomorrow. 

Course Objectives:

• Learn what we do wrong in room break down and how to correct it.

• Learn what we do wrong in instrument processing and how to fix it.

• Learn what areas of maintenance we often forget and how to get back on track. 

Meet Julie Varney

Julie Varney, CDA,RDA,COA, FAADOM, CDSO, CDSH is an active Dental Assistant from Syracuse, NY. With over 25 years of dental assisting experience, Julie has many facets of the profession that she is experienced in. Julie is often focusing on unlocking hidden potential, while delivering positive change to Dental Assistants and their doctors chairside.  Inspiring while relating, engaging and educating dental assistant teams with simple solutions today for powerful results tomorrow in the areas of efficiency, organization and infection control/osha. ​

Julie earned her CDA, RDA from Hudson Valley Community College and BA in Organizational Management at Keuka College. Previously she was a Director/Instructor of a Dental Assistant Program in Syracuse, NY for 10 years. In 2016, she was named Top 25 Women in Dentistry as a Dental Assistant by Dental Products Report magazine.

Julie’s goal is to mentor dental assistants on how to survive and thrive chairside for career longevity. By momentum shifting the assistant’s focus on what they do best with what they have, instead of what they don’t have and they don’t do well. 

Julie non-conventional method of mentoring is creating fun, engaging and educating lectures or coaching based on each dental assistant’s learning style (based on the VARK Model). 

Through interactive mentoring with webinars, hands-on lectures, virtual from the op, one on one or in- office workshops for the dental assistant, Julie can help them shift the momentum. 

The end goal: Lead to Succeed in your career for longevity.

Member of:

• American Dental Assistant Association

• American Association of Dental Office Management

• Academy of Dental Management Consultants

• OSAP​

Certifications:

• CDA-DANB

• COA-DANB

• RDA-NYS State

• HIPAA-Institute for Dental Compliance

• OSHA-Institute for Dental Compliance

• Certified AHA Instructor

Speaker: Jill Shue

“Your treatment request has been denied. Your records do not support the need for a crown.”“

Your plan covers scaling and root planing when there is evidence of bone loss…your bone loss level doesn’t appear to warrant scaling and root planing.”

Our clinical providers have done an excellent job diagnosing and providing appropriate treatment recommendations, yet, too often, we receive a denial for procedures completed and we are made to look like we are over-diagnosing, providing unnecessary treatment to our patients. Learn the tips and tricks in reducing these denials and what to do when the denial comes. How are you able to work through denials and obtain benefits for your patients through the plan they have purchased?

Following this course, you will be able to:

• Send a clean claim with the appropriate documentation the first time.

• Troubleshoot potential problem areas before the claim leaves your officeHow to handle a denial

• Educating your patients on their benefits

Meet Jill Shue

Jill Shue was educated at the University of Wisconsin-Milwaukee, where she studied English and Psychology. She has over 14 years of medical office operations and dental office management experience and knowledge to share with clients. Having gone through several transitions within the dental practice, she brings essential skills in supporting you through changes.

Jill believes that learning is never done there’s always room to grow. She is a Fellow and member of the American Association of Dental Office Managers (AADOM). Jill founded and manages Custom Dental Solutions’s quarterly Office Manager Roundtable for managers to network and grow professionally with others who have walked in their shoes a need greatly desired by dental office managers. Jill is also the Vice President of the Custom Dental Solutions PACE Board of Education and manages all attendee registrations for our annual Course Crawl.

Jill enjoys teaching administrative team members, practice managers, and owners long-term success in practice management, tracking practice metrics, and enhancing your team’s utilization of your software. Through unique and hands-on training, she guides teams through maximizing correct insurance coding, efficient insurance processing, and effective billing techniques to increase your bottom line while improving the patient experience.

Seeing you reach your goals drives her – Your success is her success.

When Jill is not working in offices, she enjoys camping with her husband, spoiling her niece and two nephews, and entertaining her four rescues: Amelia Gene, Piper (Dogs), Coraline, and Augustus “Gus” (Cats).