Join Us For Dentistry's Premier CE Event!

2023 Course Crawl

Dentists, Hygienists, Assistants, & Administrators: Bring your team or come solo, we've got the experience & courses you are looking for!

March 10th, 2023

7:30am - 4:00pm

Harley Davidson Museum - Milwaukee, WI

Courses

Take the day to increase your dental team's knowledge and make your dental practice run more smoothly and efficiently. Every attendee has the opportunity to earn up to 4 PACE approved credits!

entertainment

The FUN is what sets the course crawl apart from other dental CE events! Enjoy team activities, a provided lunch, a vendor crawl, green beer and we can't forget our keynote speaker, LeRoy Butler!

Extras

In addition to all of the fun, we'll be giving away amazing prizes thoughout the event and every attendee will also receive a ticket to the Harley Davidson Museum!

Watch this short video to see what to expect!

Keynote Speaker

LeRoy Butler

Green Bay Packer & Pro Football Hall of Fame Inductee

LeRoy played with the Green Bay Packers, from 1990 through 2001. As a member of the Pro Football Hall of Fame 1990’s All-Decade team, a 4-time Associated Press All-Pro selection, and a 4-time NFL Pro Bowl selection, his work on the football field has been widely recognized. When you listen to LeRoy's inspirational story – from Wheelchair to the Lambeau Leap, you and tour team will leave the 2023 Course Crawl inspired!

Testimonials

Check Out What Past Course Crawlers Have Said!

When asked if there was anything they could do better, the attendee answered:

"Keep the fun going longer!

Not. A. Single. Thing."

"Our team had such a wonderful time at the Course Crawl that Custom Dental Solutions put on. The educators were impactful, knowledgeable, and fun to listen to. It was a great bonding experience for our team and awesome way to earn credits towards education"

"You ladies are FREAKING ROCK STARS! What an awesome event - I asked everyone on our team what they thought and they were LOVING it!"

Pricing Tiers

Pricing Tiers

The sooner you register, the more you save!

The sooner you register, the more you save!

Current Best Pricing!

Jan 1 - Feb 14

Last Chance To Save

Feb 15 - Mar 1

Same Day Pricing

Onsite Registration

$259

$319

$425

Current Best Pricing!

Jan 1 - Feb 14

$259

Last Chance To Save

Feb 15 - Mar 1

$319

Same Day Pricing

Onsite Registration

$425

Students - please contact our team for discounted registration options.

Schedule of Events

March 10, 2023

7:30am - 8:00am

Registration in the Garage

8:00am - 8:50am

Welcome and Main Session Course

Communication Strategies for a Stronger Team

Speaker: Corinne Jameson-Kuehl, RDH, BS

How can your team navigate through a crazy, chaos filled and challenging day? Solution: By achieving a level of communication where trust is established.

Attitudes within the environment start with awareness. Learn strategies to attract, retain and thrive as the dream team in the best environment by:

  • Connecting with the how and why of behavioral styles.

  • Identifying distractions and boundaries needed for a thriving team.

  • Learning to listen with the intention to understand vs. respond.

  • Implementing Practical Emotional Intelligence techniques.

Goals: to accomplish the cultural agreement of what is acceptable communication towards each other and implement a plan to hold accountability, to grow personally with awareness and together as a team for the best of community and business growth.

Meet Corinne Jameson-Kuehl, RDH, BS

Corinne Jameson-Kuehl, RDH, BS has been involved in the business of dentistry for over 20 years. She is an experienced dental business owner with background experiences as a private practice clinician, practice development administrator, and previous dental staffing company founder and owner.

Corinne’s professional interests include writing articles and presenting continuing education to dental audiences across the nation. She is an editorial board member for Penn Well, the regional coordinator for the Oral Cancer Foundation, and was the 2016 recipient of the Sunstar-Butler Award of Distinction. Her professional memberships include ADA, ADHA, Seattle Study Club, AADOM, AADH. Along with Dental and Business education, Corinne holds numerous Human Resources certifications including DISC, Driving Forces, and Emotional Intelligence to better ensure employment success!

Corinne and her team at Custom Dental Solutions provide hands-on practical business development and proven solutions to owners of small businesses focusing mainly on private practice dental offices. It brings her great reward to see her clients navigate changes successfully in their personal and professional lives.

9:00am - 9:50am

Group 1 Courses

Excel with Your Medical Histories: Don't Settle for Less!

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

How often should a medical history be completed? Does it really need to be signed? When is a verbal update adequate? How does a current or past medical condition affect your decisions in your patient’s care? 

From conditions to medications to allergies, learn what affects care and how to avoid complications. Ensure your medical history meets the requirements of your malpractice carrier and that you are armed with the necessary information to properly care for your patient.

Leave this course with practical information including: 

  • How often and how should a medical history be completed for new and current patients

  • Review of conditions, allergies, and medications

  • What should your forms include to make your medical history complete and comprehensive

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry. He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

Product Preferences and Prejudice; Considerations when Making Recommendations

Speaker: Jill Meyer-Lippert, RDH

The Oral Care/Oral Hygiene Market is projected to reach $54.9 billion by 2026. With the rising trend in online purchasing and e-commerce, the number of product options available for our patients has never been greater. This course will address influences in the oral care product industry that affect our patient’s purchasing choices, how the growing number of affiliate and referral programs are shaping the market, and points to consider when making product recommendations.

Following this course, attendees will be able to:

  • Identify trends in the oral care product market

  • Discuss marketing strategies used to influence both patient and provider selections

  • Review key points to consider when making recommendations to our patients

Meet Jill Meyer-Lippert, RDH

Jill Meyer-Lippert began her dental career as a Dental Assistant and Receptionist. This experience led her to achieve her Dental Hygiene degree from Northeast Wisconsin Technical College and continue her education at the University of Southern Indiana.

Jill provides communications and educational engagement services with Custom Dental Solutions including social media, newsletters, and our popular annual Course Crawl event where she is the Chair of the Educational Committee.

Jill is passionate about educating health care professionals and can be found speaking locally and nationally.? She belongs to the Triage Cancer Speakers Bureau, the RDH Advisory Board for the Oral Cancer Foundation. She provides communications and Educational engagement services and is the Custom Dental Solutions Community Relations Manager.

Jill has served patients in clinical Dental Hygiene for over 25 years. During her clinical career, she founded and continues to own a company called Side Effect Support LLC, which is dedicated to helping cancer survivors manage short-term oral side effects and long-term damage to oral health associated with oncology treatments. She belongs to the ADHA, and received the 2014 Sunstar/RDH Award of Distinction. She enjoys spending time with her husband Ty and enjoying all things Wisconsin.

Curious About the Numbers for an Ideal Dental Practice?

Speaker: Bull Moose

10:00am - 10:50am

Group 2 Courses

Image is Everything: Decode the Mystery of Radiographic Success for Your Practice

Speaker: TBD

Whether it be intraoral, panoramic, or CBCT, take the mystery out of obtaining the best images for your practice. In this course, we will review the proper techniques needed to achieve optimal diagnostic quality, summarize actionable practice policies to follow current ADA recommendations, address patient communication to reduce refusals, and discuss current State guidelines to ensure patient and provider safety and OSHA compliance.

Ways Dental Teams Mess Up OSHA Compliance

Speaker: Julie Varney

3 Areas of Infection Control that needs improving to maintain providing the safest dental visit for patients.

Just because we as Dental Professionals have always done it this way, it may not be ok for today’s practices. Whether you learned on the job or from an educational institution, processes change and evolve with dental infection control. We must change with the times with an open mind through education and information that is available for Dental Infection Control. From room break down to instrument processing learn what has changed to enhance your team’s knowledge.  

Learn today. Evolve Tomorrow. 

Course Objectives:

  • Learn what we do wrong in room break down and how to correct it.

  • Learn what we do wrong in instrument processing and how to fix it.

  • Learn what areas of maintenance we often forget and how to get back on track. 

Meet Julie Varney

Julie Varney, CDA,RDA,COA, FAADOM, CDSO, CDSH is an active Dental Assistant from Syracuse, NY. With over 25 years of dental assisting experience, Julie has many facets of the profession that she is experienced in. Julie is often focusing on unlocking hidden potential, while delivering positive change to Dental Assistants and their doctors chairside.  Inspiring while relating, engaging and educating dental assistant teams with simple solutions today for powerful results tomorrow in the areas of efficiency, organization and infection control/osha. ​

Julie earned her CDA, RDA from Hudson Valley Community College and BA in Organizational Management at Keuka College. Previously she was a Director/Instructor of a Dental Assistant Program in Syracuse, NY for 10 years. In 2016, she was named Top 25 Women in Dentistry as a Dental Assistant by Dental Products Report magazine.

Julie’s goal is to mentor dental assistants on how to survive and thrive chairside for career longevity. By momentum shifting the assistant’s focus on what they do best with what they have, instead of what they don’t have and they don’t do well. 

Julie non-conventional method of mentoring is creating fun, engaging and educating lectures or coaching based on each dental assistant’s learning style (based on the VARK Model). 

Through interactive mentoring with webinars, hands-on lectures, virtual from the op, one on one or in- office workshops for the dental assistant, Julie can help them shift the momentum. 

The end goal: Lead to Succeed in your career for longevity.

Member of:

  • American Dental Assistant Association

  • American Association of Dental Office Management

  • Academy of Dental Management Consultants

  • OSAP​

Certifications:

  • CDA-DANB

  • COA-DANB

  • RDA-NYS State

  • HIPAA-Institute for Dental Compliance

  • OSHA-Institute for Dental Compliance

  • Certified AHA Instructor

Insurance Hacks to Reduce Denials for Necessary Treatment

Speaker: Jill Shue

“Your treatment request has been denied. Your records do not support the need for a crown.”“

Your plan covers scaling and root planing when there is evidence of bone loss…your bone loss level doesn’t appear to warrant scaling and root planing.”

Our clinical providers have done an excellent job diagnosing and providing appropriate treatment recommendations, yet, too often, we receive a denial for procedures completed and we are made to look like we are over-diagnosing, providing unnecessary treatment to our patients. Learn the tips and tricks in reducing these denials and what to do when the denial comes. How are you able to work through denials and obtain benefits for your patients through the plan they have purchased?

Following this course, you will be able to:

  • Send a clean claim with the appropriate documentation the first time.

  • Troubleshoot potential problem areas before the claim leaves your officeHow to handle a denial

  • Educating your patients on their benefits

Meet Jill Shue

Jill Shue was educated at the University of Wisconsin-Milwaukee, where she studied English and Psychology. She has over 14 years of medical office operations and dental office management experience and knowledge to share with clients. Having gone through several transitions within the dental practice, she brings essential skills in supporting you through changes.

Jill believes that learning is never done there’s always room to grow. She is a Fellow and member of the American Association of Dental Office Managers (AADOM). Jill founded and manages Custom Dental Solutions’s quarterly Office Manager Roundtable for managers to network and grow professionally with others who have walked in their shoes a need greatly desired by dental office managers. Jill is also the Vice President of the Custom Dental Solutions PACE Board of Education and manages all attendee registrations for our annual Course Crawl.

Jill enjoys teaching administrative team members, practice managers, and owners long-term success in practice management, tracking practice metrics, and enhancing your team’s utilization of your software. Through unique and hands-on training, she guides teams through maximizing correct insurance coding, efficient insurance processing, and effective billing techniques to increase your bottom line while improving the patient experience.

Seeing you reach your goals drives her – Your success is her success.

When Jill is not working in offices, she enjoys camping with her husband, spoiling her niece and two nephews, and entertaining her four rescues: Amelia Gene, Piper (Dogs), Coraline, and Augustus “Gus” (Cats).

11:00am - 11:50am

Group 3 Courses

Communication Keys: The Perfect Handoff

Speaker: Julie Varney

Drop and Dash… how effective is your patient handoff?  

Course Objectives:

  • Learn how to manage the patient from back to front.

  • Learn clear conversational points.

  • How to stream line the process so that everyone is on point. 

Meet Julie Varney

Julie Varney, CDA,RDA,COA, FAADOM, CDSO, CDSH is an active Dental Assistant from Syracuse, NY. With over 25 years of dental assisting experience, Julie has many facets of the profession that she is experienced in. Julie is often focusing on unlocking hidden potential, while delivering positive change to Dental Assistants and their doctors chairside.  Inspiring while relating, engaging and educating dental assistant teams with simple solutions today for powerful results tomorrow in the areas of efficiency, organization and infection control/osha. ​

Julie earned her CDA, RDA from Hudson Valley Community College and BA in Organizational Management at Keuka College. Previously she was a Director/Instructor of a Dental Assistant Program in Syracuse, NY for 10 years. In 2016, she was named Top 25 Women in Dentistry as a Dental Assistant by Dental Products Report magazine.

Julie’s goal is to mentor dental assistants on how to survive and thrive chairside for career longevity. By momentum shifting the assistant’s focus on what they do best with what they have, instead of what they don’t have and they don’t do well. 

Julie non-conventional method of mentoring is creating fun, engaging and educating lectures or coaching based on each dental assistant’s learning style (based on the VARK Model). Through interactive mentoring with webinars, hands-on lectures, virtual from the op, one on one or in- office workshops for the dental assistant, Julie can help them shift the momentum. 

The end goal:  Lead to Succeed in your career for longevity.

Member of:

  • American Dental Assistant Association

  • American Association of Dental Office Management

  • Academy of Dental Management Consultants

OSAP​Certifications:

  • CDA-DANB

  • COA-DANB

  • RDA-NYS State

  • HIPAA-Institute for Dental Compliance

  • OSHA-Institute for Dental Compliance

  • Certified AHA Instructor

Go Beyond Setting the Stage for Perio: How to Get Results on the War Against Biofilm

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

How often should a medical history be completed? Does it really need to be signed? When is a verbal update adequate? How does a current or past medical condition affect your decisions in your patient’s care? 

From conditions to medications to allergies, learn what affects care and how to avoid complications. Ensure your medical history meets the requirements of your malpractice carrier and that you are armed with the necessary information to properly care for your patient.

Leave this course with practical information including: 

  • How often and how should a medical history be completed for new and current patients

  • Review of conditions, allergies, and medications

  • What should your forms include to make your medical history complete and comprehensive

Meet Connie Traynor, BAS, RDH

Connie Traynor, BAS, RDH is a 2003 graduate of the Fox Valley Technical College Dental Hygiene Program and a 2018 graduate of the University of Oshkosh in the Leadership and Organizational Studies Program.  Her clinical background has varied between private, specialty, and large group practice.  She began a supportive role as a Regional Hygiene Consultant with Midwest Dental in 2012.  With the acquisition into Smile Brands in 2020 her current role is as a Clinical Operational Support Specialist.  In this role she supports dental teams in over 35 offices.  As a primary member of the field support team she focuses on creating ethical, successful dental practices with a strong focus on clinical excellence.  She has been an active member of the Wisconsin Dental Hygiene Association – serving in various roles over the years and is a member of the Fox Valley Technical College Dental Advisory Board.

Emergencies in a Dental Practice

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Determine if your office is prepared to manage a medical emergency

  • Learn the key components of a dental office emergency kit and how to use them

  • Develop strategies to ensure that your office is prepared to manage a medical emergency

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry. He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

12:00pm - 1:30pm

Green Beer Cheer - Lunch and Vendor Rally!

1:30pm - 2:30pm

Keynote Session with LeRoy Butler, followed by Photos and Autographs

2:30pm - 4 pm

Raffle, Team Activities and Closing

Schedule of Events

March 10, 2023

7:30am - 8:00am

Registration in the Garage

8:00am - 8:50am

Welcome Session & Main Course

Main Session: Communication Strategies for a Stronger Team

Speaker: Corinne Jameson-Kuehl, RDH, BS

How can your team navigate through a crazy, chaos filled and challenging day? Solution: By achieving a level of communication where trust is established.

Attitudes within the environment start with awareness. Learn strategies to attract, retain and thrive as the dream team in the best environment by:

  • Connecting with the how and why of behavioral styles.

  • Identifying distractions and boundaries needed for a thriving team.

  • Learning to listen with the intention to understand vs. respond.

  • Implementing Practical Emotional Intelligence techniques.

    Goals: to accomplish the cultural agreement of what is acceptable communication towards each other and implement a plan to hold accountability, to grow personally with awareness and together as a team for the best of community and business growth.

Meet Corinne Jameson-Kuehl, RDH, BS

Corinne Jameson-Kuehl, RDH, BS has been involved in the business of dentistry for over 20 years.? She is an experienced dental business owner with background experiences as a private practice clinician, practice development administrator, and previous dental staffing company founder and owner.

Corinne’s professional interests include writing articles and presenting continuing education to dental audiences across the nation. She is an editorial board member for Penn Well, the regional coordinator for the Oral Cancer Foundation, and was the 2016 recipient of the Sunstar-Butler Award of Distinction. Her professional memberships include ADA, ADHA, Seattle Study Club, AADOM, AADH. Along with Dental and Business education, Corinne holds numerous Human Resources certifications including DISC, Driving Forces, and Emotional Intelligence to better ensure employment success!

Corinne and her team at Custom Dental Solutions provide hands-on practical business development and proven solutions to owners of small businesses focusing mainly on private practice dental offices. It brings her great reward to see her clients navigate changes successfully in their personal and professional lives.

9:00am - 9:50am

Group 1 Breakout Sessions

Excel with Your Medical Histories: Don't Settle for Less!

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

How often should a medical history be completed? Does it really need to be signed? When is a verbal update adequate? How does a current or past medical condition affect your decisions in your patient’s care? 

From conditions to medications to allergies, learn what affects care and how to avoid complications. Ensure your medical history meets the requirements of your malpractice carrier and that you are armed with the necessary information to properly care for your patient.

Leave this course with practical information including:

  • How often and how should a medical history be completed for new and current patients

  • Review of conditions, allergies, and medications

  • What should your forms include to make your medical history complete and comprehensive

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry. He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

Product Preferences and Prejudice; Considerations when Making Recommendations

Speaker: Jill Meyer-Lippert, RDH

The Oral Care/Oral Hygiene Market is projected to reach $54.9 billion by 2026. With the rising trend in online purchasing and e-commerce, the number of product options available for our patients has never been greater. This course will address influences in the oral care product industry that affect our patient’s purchasing choices, how the growing number of affiliate and referral programs are shaping the market, and points to consider when making product recommendations.

Following this course, attendees will be able to:

  • Identify trends in the oral care product market

  • Discuss marketing strategies used to influence both patient and provider selections

  • Review key points to consider when making recommendations to our patients

Meet Jill Meyer-Lippert, RDH

Jill Meyer-Lippert began her dental career as a Dental Assistant and Receptionist. This experience led her to achieve her Dental Hygiene degree from Northeast Wisconsin Technical College and continue her education at the University of Southern Indiana.

Jill provides communications and educational engagement services with Custom Dental Solutions including social media, newsletters, and our popular annual Course Crawl event where she is the Chair of the Educational Committee.

Jill is passionate about educating health care professionals and can be found speaking locally and nationally.? She belongs to the Triage Cancer Speakers Bureau, the RDH Advisory Board for the Oral Cancer Foundation. She provides communications and Educational engagement services and is the Custom Dental Solutions Community Relations Manager.

Jill has served patients in clinical Dental Hygiene for over 25 years. During her clinical career, she founded and continues to own a company called Side Effect Support LLC, which is dedicated to helping cancer survivors manage short-term oral side effects and long-term damage to oral health associated with oncology treatments. She belongs to the ADHA, and received the 2014 Sunstar/RDH Award of Distinction. She enjoys spending time with her husband Ty and enjoying all things Wisconsin.

Curious About the Numbers for an Ideal Dental Practice?

Speaker: Bill Moose

10:00am - 10:50am

Group 2 Breakout Sessions

Best Practices For Imaging

Speaker: TBD

Whether it be intraoral, panoramic, or CBCT, take the mystery out of obtaining the best images for your practice. In this course, we will review the proper techniques needed to achieve optimal diagnostic quality, summarize actionable practice policies to follow current ADA recommendations, address patient communication to reduce refusals, and discuss current State guidelines to ensure patient and provider safety and OSHA compliance.

Ways Dental Teams Mess Up OSHA Compliance

Speaker: Julie Varney

3 Areas of Infection Control that needs improving to maintain providing the safest dental visit for patients.  

Just because we as Dental Professionals have always done it this way, it may not be ok for today’s practices. Whether you learned on the job or from an educational institution, processes change and evolve with dental infection control. We must change with the times with an open mind through education and information that is available for Dental Infection Control. From room break down to instrument processing learn what has changed to enhance your team’s knowledge.  

Learn today. Evolve Tomorrow. 

Course Objectives:

  • Learn what we do wrong in room break down and how to correct it.

  • Learn what we do wrong in instrument processing and how to fix it. 

  • Learn what areas of maintenance we often forget and how to get back on track. 

Insurance Hacks to Reduce Denials for Necessary Treatment

Speaker: Jill Shue

“Your treatment request has been denied. Your records do not support the need for a crown.”

“Your plan covers scaling and root planing when there is evidence of bone loss…your bone loss level doesn’t appear to warrant scaling and root planing.”

Our clinical providers have done an excellent job diagnosing and providing appropriate treatment recommendations, yet, too often, we receive a denial for procedures completed and we are made to look like we are over-diagnosing, providing unnecessary treatment to our patients. Learn the tips and tricks in reducing these denials and what to do when the denial comes. How are you able to work through denials and obtain benefits for your patients through the plan they have purchased?

Following this course, you will be able to:

  • Send a clean claim with the appropriate documentation the first time.

  • Troubleshoot potential problem areas before the claim leaves your office

  • How to handle a denial

  • Educating your patients on their benefits

Meet Jill Shue

Jill Shue was educated at the University of Wisconsin-Milwaukee, where she studied English and Psychology. She has over 14 years of medical office operations and dental office management experience and knowledge to share with clients. Having gone through several transitions within the dental practice, she brings essential skills in supporting you through changes.

Jill believes that learning is never done there’s always room to grow. She is a Fellow and member of the American Association of Dental Office Managers (AADOM). Jill founded and manages Custom Dental Solutions’s quarterly Office Manager Roundtable for managers to network and grow professionally with others who have walked in their shoes a need greatly desired by dental office managers. Jill is also the Vice President of the Custom Dental Solutions PACE Board of Education and manages all attendee registrations for our annual Course Crawl.

Jill enjoys teaching administrative team members, practice managers, and owners long-term success in practice management, tracking practice metrics, and enhancing your team’s utilization of your software. Through unique and hands-on training, she guides teams through maximizing correct insurance coding, efficient insurance processing, and effective billing techniques to increase your bottom line while improving the patient experience.

Seeing you reach your goals drives her – Your success is her success.

When Jill is not working in offices, she enjoys camping with her husband, spoiling her niece and two nephews, and entertaining her four rescues: Amelia Gene, Piper (Dogs), Coraline, and Augustus “Gus” (Cats).

11:00am - 11:50am

Group 3 Break Out Sessions

Communication Keys: The Perfect Handoff

Speaker: Julie Varney

Drop and Dash… how effective is your patient handoff? 

Course Objectives: 

  • Learn how to manage the patient from back to front.

  • Learn clear conversational points.

  • How to stream line the process so that everyone is on point. 

Meet Julie Varney

Julie Varney, CDA,RDA,COA, FAADOM, CDSO, CDSH is an active Dental Assistant from Syracuse, NY. With over 25 years of dental assisting experience, Julie has many facets of the profession that she is experienced in. Julie is often focusing on unlocking hidden potential, while delivering positive change to Dental Assistants and their doctors chairside.  Inspiring while relating, engaging and educating dental assistant teams with simple solutions today for powerful results tomorrow in the areas of efficiency, organization and infection control/osha. 

​Julie earned her CDA, RDA from Hudson Valley Community College and BA in Organizational Management at Keuka College. Previously she was a Director/Instructor of a Dental Assistant Program in Syracuse, NY for 10 years. In 2016, she was named Top 25 Women in Dentistry as a Dental Assistant by Dental Products Report magazine.

Julie’s goal is to mentor dental assistants on how to survive and thrive chairside for career longevity. By momentum shifting the assistant’s focus on what they do best with what they have, instead of what they don’t have and they don’t do well. 

Julie non-conventional method of mentoring is creating fun, engaging and educating lectures or coaching based on each dental assistant’s learning style (based on the VARK Model). 

Through interactive mentoring with webinars, hands-on lectures, virtual from the op, one on one or in- office workshops for the dental assistant, Julie can help them shift the momentum. 

The end goal: Lead to Succeed in your career for longevity.

Member of:

  • American Dental Assistant Association

  • American Association of Dental Office Management

  • Academy of Dental Management Consultants

  • OSAP​

Certifications:

  • CDA-DANB

  • COA-DANB

  • RDA-NYS State

  • HIPAA-Institute for Dental Compliance

  • OSHA-Institute for Dental Compliance

  • Certified AHA Instructor

Go Beyond Setting the Stage for Perio: How to Get Results on the War Against Biofilm

Speaker: Connie Traynor, BAS, RDH

This one hour program reinforces a team approach to successful implementation and treatment of periodontal disease. Connie provides a brief overview of setting the stage and grade for your periodontal patients, and then takes deeper dive into gaining case acceptance and successful outcomesof periodontal treatment. She will accomplish this by sharing case presentation skills, promoting a calibrated team approach, and discussing different weapons we have to get our patients’ engaged intheir journey to health.

Course Objectives:

  • Provide a quick overview of the AAP staging and grading classification system

  • Identify a strategy to calibrate your team for case presentation

  • Share ways to promote patient compliance with recommendations

  • Review ways to engage patient in a partnership to health

Meet Connie Traynor, BAS, RDH

Connie Traynor, BAS, RDH is a 2003 graduate of the Fox Valley Technical College Dental Hygiene Program and a 2018 graduate of the University of Oshkosh in the Leadership and Organizational Studies Program.  Her clinical background has varied between private, specialty, and large group practice.  She began a supportive role as a Regional Hygiene Consultant with Midwest Dental in 2012.  With the acquisition into Smile Brands in 2020 her current role is as a Clinical Operational Support Specialist.  In this role she supports dental teams in over 35 offices.  As a primary member of the field support team she focuses on creating ethical, successful dental practices with a strong focus on clinical excellence.  She has been an active member of the Wisconsin Dental Hygiene Association – serving in various roles over the years and is a member of the Fox Valley Technical College Dental Advisory Board.

Emergencies in a Dental Practice

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Determine if your office is prepared to manage a medical emergency

  • Learn the key components of a dental office emergency kit and how to use them

  • Develop strategies to ensure that your office is prepared to manage a medical emergency

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry.? He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

12:00pm - 1:30pm

Green Beer Cheer!

Lunch and Vendor Rally

1:30pm - 2:30pm

Guest Speaker - You don't want to miss him!

Where's Your Motivation?

2:30pm - 4 pm

Raffle, Team Activities and Closing

REGISTRATION CLOSES IN:

A Special Thank You To Our Sponsors!

You don’t want to miss Wisconsin’s Premier Dentistry CE Event!